Tours Booking - Notes on China Tours Booking

Tour Package Classification

According to Tour Styles

• Popular tours - Packages We Provide Online
  We have Popular Tour packages that you can choose from, and in all the tour lines, you will be escorted throughout the sightseeing trip. What's more, you will have your own professional tour guide speaking your language. To make your trip comfortable, we also provide you with an air-conditioned car / van / coach with personal driver. As for the intercity transportation, for example, travel by air, train, ship or simply tour bus, under this circumstance, we usually arrange pick-up and see-off by tour guide and driver at the airport or station of your destination.
• Customized tours - Packages We Design for You
  If none of the tour package on our website meets your demand, let us know, we will design a tour line just for you. We will make it exactly how you want it.

According to Number of Tourists

• Private Tours - Enjoy Your Personal Luxury Tour
  In private tours, you will have your own personal professional tour guide speaking your language and private, comfortable transportation. You will be escorted throughout the tour. You won't be mixed with other tourists.
  

  Generally, we use coupe for a party of 1 - 3 mini bus for a party of 3~6(commercial sedan if requested); Jinlong tour bus or Yutong bus tour with more than 21 seats.

• SIC Tours - Shared Tour, Share Your Experience
  SIC tours stand for "Seat In Coach Tours", which means you will share the transportation and the guide speaking your language with other tourists that choose the same tour package as yours. Usually the guide will contact you the night before to re-confirm the next day's departure time. And the next day you will have a tour guide waiting for you at your hotel.

Package Searching 101

How to Use Our Website - Package Searching 101

This is a must-read for Yes!ChinaTour beginners. Our website has very efficient tour package searching system. Read the introduction below in case you get lost.

Search By Tours

• China Tour Packages has featured tour packages of all kinds. Entering the page, you will see several options about departure city and featured tour packs. Click on each tour line to see details.
• City Tours - Yes!ChinaTour has up to 114 City Tours lines that satisfy all kinds of travelers. You can choose a city you want to go in the list or type the name of the city in the search bar, then click on each tour line to see details.
• One Day Sightseeings provide you with a chance to enjoy the best of the destination in just one day. We have 30 hot cities for you to choose from. This kind of tour is suitable for weekend travel. Select a city from the list under the title 1 Day Sightseeings, and click on each tour to see its details.
• Silk Road Adventure will take you to the cities and historical and cultural cities along this ancient trading road. Click on each tour line to see details.
• Tibet Tours - Tibet has always been a hot destination to visitors from home and abroad. Yes!ChinaTour provides the best Tibet Tours in which you will fully enjoy the mysterious land. Click on each tour line to see details.
• Yangtze Cruises will take you through the cradle of China, giving you the opportunity to embrace the most spectacular scenery imaginable in China. Come on! Relax on a slow and luxurious boat, appreciate the picturesque landscape, marvel the mysterious historical relics, immerse yourself in colorful activities abroad...
• Round Trip Searching - Round trips will take you back to the start-off city of the tour. After choosing a city from the city list on the right of the page, you will see a Round Trip tag. Click the tag to see round-trip tour packages. At present, Yes!ChinaTour provides round trips starting from Beijing, Shanghai and Guangzhou. Click on each tour line to see details.

China Guides - Detailed Culture and Attraction

China Guides has detailed introduction about Chinese culture and Chinese attractions. It is a good chance to learn about China before visiting.

How to Book a Tour

• Step 1 - Inquiry Choose a tour package you are interested in, and if you can not find a package that suits you, please contact us, professional tourist consultants will design a tour just for you.
• Step 2 - Get a Reply Our professional tour designer will contact you in 24 hours. You can make any changes on the itinerary until you are satisfied.
• Step 3 - Book a Tour Fill out some basic tour information to check out, and tour member information when receiving Order Confirmation.>>Read our Travel Agreement and Tour Cancellation Policy.
• Step 4 - Deposit & Final Payment Submit a deposit which equals to 10% of the total fee of the tour package you have chosen, and then submit the rest 90% of the fee 30 days before departure date.

After we have received your deposit, we will send out Deposit Confirmation and some travel tips. In this confirmation, please fill out the Departure and Arrival Information as soon as you book the ticket. After we have received your residual payment, we will send out Pre-Travel Notice.

After only 4 simple steps, you can relax and prepare for your wonderful China tour.

Lodge a Complaint: If you are not satisfied with our service and want to lodge a complaint. More
Our Guarantees: To make sure you will have a wonderful and comfortable trip in China, we provide several guarantees. More

Insurance

Yes!ChinaTour.com provides a limited insurance cover for all clients who book tours excluding day tours, half-day tours, pickup & transfer service, hotel bookings only or air ticket only.
We try our best to make your trip as smoothly as possible. All travelers should take out comprehensive travel insurance before leaving their home country.

Travel Safety and Accidental Injury Insurance Charge Table (in RMB)

Click For detailed Travel Safety and Accidental Injury Insurance Agreement

Travel Safety and Accidental Injury Insurance Agreement

Provision I Composition of the Insurance Contract

Provision II ?Eligibility of Coverage

Provision III ?Insurance Benefits

I. Accident Benefits

(I) While the Contract is in force, in case the insured sustains death due to sudden acute disease or sustains death, disability or burn due to accident, the insurer shall pay the benefits according to the following provisions:

1. In case of death of the insured due to sudden acute disease or directly arising from an accident within 180 days of the occurrence of such accident, or in case of declared death of the insured by the People's court due to accident or natural disaster, the insurer shall pay death benefit according to the sum assured of accident insurance indicated on the Policy.

2. In case of disability directly arising from the accident within 180 days after the occurrence of such accident, the insurer shall pay disability benefit based on the sum assured and percentage of benefit payable of the specific disability indicated on the Policy. If the medical treatment has not completed on the 180th day after the occurrence of the accident, the insurer shall make an evaluation of the health status of the insured on that day and pay disability benefit accordingly.

   In case of multiple disabilities due to a single accident, the insurer shall pay the total sum of each disability benefit. However, if the multiple disabilities are sustained by the same hand or same foot, only one disability benefit will paid by the insurer; in case of different percentage of benefits payable, the disability benefit with the highest percentage shall be paid by the insurer.

3. in case of burn of the insured due to accident, the insurer shall pay based on the sum assured indicated on the Policy and the corresponding percentages of such burn in 'the Table of Percentage of Accidental Burn Benefit Payable'attached to the Contract. In case of multiple burns due to a single accident, the insurer shall pay the total sum of each burn benefit.

4. The payment of accidental disability benefit and burn benefit of the Contract shall not be offset mutually.

(II) The liability of the insurer to pay the above mentioned benefits shall be limited to accident sum assured indicated on the Policy, if the amount of one payment or the accumulative amount of more payments has reached accident sum assured, the insurer shall cease to be liable to the insured for above mentioned benefits.

(III) ?While the Contract is in force, in case of death of the insured due to sudden acute disease or directly arising from an accident within 180 days of the occurrence of such accident, the insurer shall compensate for death treatment expense actually incurred within the limit of no more than 5% of accident sum assured according to 'Compensation Processing Standard' attached to the Contract.

II. Medical Benefits

(I) While the Contract is in force, in case the insured receives treatment in a medical organization designated or recognized by the insurer due to sudden acute disease or accident, the insurer shall pay the following benefits:

1. For reasonable and necessary expenses directly used for treatment incurred to the insured and in compliance with the regulations of basic medical insurance management of the government of the place where the Policy is issued, the insurer shall compensate within medical accident sum assured according to 'Compensation Processing Standard' attached to the Contract.

2. In case the insured is hospitalized due to accident during the insurance term and is still confined in hospital when the contract ceases to be in force, the insurer shall extend the liability to pay benefit up to the 180th day starting from the date of occurrence of such accident. In case of first-aid medical expense for sudden acute disease, the insurer shall extend the liability to pay medical benefit up to 2 weeks, starting from the first-aid date.

(II) The liability of the insurer to pay the above mentioned medical benefits shall be limited to accident medical sum assured indicated on the Policy, if the amount of one payment or the accumulative amount of more payments has reached accident medical sum assured, the insurer shall cease to be liable to the insured for such benefit.

III. Supplementary Medical Benefit

(I) While the Contract is in force, in case the insured receives treatment in a medical organization designated or recognized by the insurer due to sudden acute disease or accident, the insurer shall pay the following benefits:

For reasonable and necessary transportation expense, loss of earning due to work absence incurred to the insured due to treatment, transportation, meal and accommodation expenses for visit by close relatives, and returning expenses of the accompanying minor or the elderly, transportation, meal and accommodation expenses for travel agency staff and medical personnel to head for treatment, and the expenses incurred due to journey delay, the insurer shall compensate within sum assured of accident medical supplementary benefit according to 'Compensation Processing Standard' attached to the Contract.

(II) The liability of the insurer to pay the above mentioned benefits shall be limited to accident sum assured indicated on the Policy, if the amount of one payment or the accumulative amount of more payments has reached the sum assured of accidental supplementary medical benefit, the insurer shall cease to be liable to the insured for such benefit.

Provision IV ?Exclusions

If any of the following cases is the cause of death or injury sustained by the insured, the insurer will not bear any liability to pay benefits under this Contract.

1. The deliberate killing or injury to the insured by the applicant or the beneficiary;
2. The insured violates the law, commits crime intentionally or resists arrest;
3. The insured involves in fighting, alcoholism, suicide, self-inflicted injury, takes, inhales ?and injects drug;
4. Accidents caused by the insured under the influence of alcohol, drug or controlled medicine;
5. The insured drives after alcoholic drinking, without driving license or drives motor vehicles or motor-assisted vehicles without valid vehicle license;
6. The pregnancy, abortion or parturition of the insured;
7. Mental derangement or mental disorders of the insured;
8. Medical accident sustained by the insured due to examination, anaesthesia, surgery treatment and medicine treatment;
9. The insured takes, applies, or injects medicine against the doctor's instructions;
10. Without examination and approval by the insurer, the insured engages in sports and activities with high risks such as diving, parachuting, skiing, water-skiing, gliding, hunting, climbing, expedition, martial arts, wrestling competitions, stunt, horse riding and automobile racing and bungee jumping;
11. The insured is diagnosed as AIDS victim or is infected with HIV (HIV positive);
12. The insured is declared death by the court for reasons except accidental injury and nature disaster;
13. War, military action, act of terror, commotion or armed rebellion;
14. Nuclear explosion, nuclear radiation or nuclear pollution;
15. Cost of orthopedic surgery or treatment, cosmetic surgery or treatment, organ transplantation, or disability apparatus repairing, installing or purchase (such as wheelchair, artificial limb, hearing aid, spectacles, artificial eye, artificial teeth etc.);
16. The Insured's physical examination, recuperate, convalescent treatment.
17. Medical expenses and medicine expenses incurred to the insured that should be paid by a third party according to the law, unless the third party escapes or is incompetent to pay;
    If the death of the insured is caused by any of the above cases, the insurer will cease to be liable to such insured will be terminated, and the premium will not be refunded.

Provision V?Special Travel Item

During the insurance term, In the event that the insured engages in any of sports or activities with high risks indicated in provision V of the Contract, upon application, the insurer shall be notified in writing; after the insurer reviews, approves and collects corresponding premium, the insurer will be liable for the accident occurring when the insured engages in any of sports or activities with high risks according to relevant stipulations of Provision III of the Contract.

Provision VI ?Insurance Term

The insurance term of the Contract shall be agreed upon by the applicant and the insurer, effective from 00:00 of the specified commencement day after the insurer collects premium and issues the Policy, until 24:00 of the specified termination day.

Provision VII ?Sum Assured and Premium

I. Accident sum assured, accident medical sum assured and accidental supplementary medical sum assured of the Contract are all agreed upon by both parties of the Contract, and once determined, they shall not be modified during the insurance term.

II. The applicant shall pay total premium in a lump sum upon application.

Provision VIII ?Disclosure

When concluding the Contract, the insurer has a duty to accurately present to the applicant the contents of every provision of the contract, especially the contents of exclusions, and has the right to request information related to the applicant or the insured in written form. The applicant and the insured must provide all such information honestly.

If the Applicant or Insured makes an untrue statement through deliberate concealment, the insurer has the right to rescind this Contract. In such case, the insurer will bear no liability to pay any benefits to cover whatever insured event having occurred prior to the rescission of the Contract. The premiums will not be refunded.

If the Applicant or Insured makes an untrue statement through neglectful omission which directly affects the insurer's decision whether to accept the risk or not or whether to charge increased premiums or not, the insurer has the right to rescind this contract. In case, the neglectful omission implies serious impact on the insured event, the insurer will bear no liability to pay any benefits to cover whatever insured event having occurred prior to the rescission of the Contract. The premiums will not be refunded.

Provision IX ? Designation and Change of Beneficiary

I. The applicant or insured has the right to designate one or more persons as beneficiaries to receive the death benefit. If two or more beneficiaries are designated, primary and contingent beneficiaries should be specified and the share of each shall also be specified. In case no beneficiary is designated, the benefit will be handled as inheritance of the insured and payable to the insured's heir (s) according to the stipulations of the Contract by the insurer.?

II. In case the insured or the applicant changes the beneficiary of the death benefit, the insurer shall be notified in written form, and the insurer shall endorse on the Policy. The designation and change of the beneficiary of the death benefit by the applicant shall be subject to the written approval of the insured.

III. In case the beneficiary predeceases the insured or the beneficiary gives up the right to receive the policy proceeds or is deprived of such right as per the law:

(I) If no other beneficiary is indicated in the Contract, it will be handled as no beneficiary is designated;

(II) If any other beneficiary is indicated in the Contract, the benefit will be paid according to the following methods:

1. In case of primary and contingent benefit method, the insurer will pay benefit to the beneficiary in primary sequence among other beneficiaries;
2. In case of even share or percentage benefit method, the insurer will pay benefits to other beneficiaries according to specified benefit shares in the Contract; and the benefits under the beneficiary who is deceased or who gives up the right or who is deprived of the right as per the law will be handled as inheritance of the insured and payable to the insured's heir (s) according to the stipulations of the Contract by the insurer.

IV. In the event that both the insured and the beneficiary die of the same accident, and it is impossible to determine the sequence of their death, it shall be assumed that the beneficiary has predeceased the insured.

V. Except death benefit, the beneficiary of the other benefits is the insured person himself/herself, and alternative designation or change will not be accepted by the insurer.

Provision X ?Notice of Insured Event

The applicant, the insured or the beneficiary should notify the insurer of the insured event within 5 days since he/she knows or should know its occurrence. Otherwise the applicant, the insured or the beneficiary shall be held responsible for the additional costs of investigations incurred to the insurer as a result of notification delay, but the delay caused by the force majeure is excluded.

Provision XI ? Benefit Claims

I. In case of occurrence of the insured event, the beneficiary must fill in the Benefit Claim Form as the claimant and provide the certificates and documents as follows:

1. The policy or other insurance certificate;
2. Household Registration Certificate or ID Card of the beneficiary;
3. Accident certificate issued by Public Security Department;
4. In case of the death of the insured due to accident, death certificate issued by public security department and a medical organization designated or recognized by the insurer and cancellation certificate of permanent residence of the insured shall be provided;
5. In case of the declared death of the insured due to accident or nature disaster, the judgment of declaration of death issued by the People's court shall be provided;
6. In case of disability of the insured due to accident, Disability Appraisal issued by a medical organization designated or recognized by the insurer shall be provided;
7. In case the insured receives treatment in a medical organization designated or recognized by the insurer due to sudden acute disease or accident, diagnosis certificate, case history, hospitalization certificate, hospitalization discharge summary and original invoices of medical expense attached with necessary pathology examination, test examination, blood examination and other diagnosis reports issued by such medical organization shall be provided;
8. Other certificates and documents provided by the insured that can be used to identify the nature, cause and seriousness of the event insured against.

II. If the beneficiary entrusts other person to apply for the benefit, the trust deed and ID card of the trustee should also be provided.

III. After the insurer receives the Benefit Claim Form along with the documents as listed above in item I and II under Provision XI, if the event is confirmed to be under the coverage of this contract, benefit payment shall be made within 10 days after the applicant and the insurer reach agreement on the payment amount. If the event is confirmed not covered by this contract, a decline notice shall be sent to the applicant.

IV. If the insurer is unable to finalize the payment amount within 60 days after receiving the Benefit Claim Form along with the documents as listed above in item I and II under Provision XI, the insurer shall pay the minimum amount that can be defined based on the existing certificates and documents. Upon final confirmation, the insurer shall make up the balance if there is any.

V. In the case where the Insured survives after being declared dead, any death benefit paid should be returned to the insurer by the beneficiary within 30 days from the date of knowing or being reasonably assumed to know the fact that the insured is still alive.

VI. The beneficiary's right to claim the benefit shall cease to be valid if no benefit application is made within 2 years after the date when the beneficiary knows or is reasonably assumed to have the knowledge of occurrence of the event insured against.

Provision XII ?Medial Expense Receipt

Provision XIII ?Insurance Compensation Principle of Medical Expenses

Provision XIV ?Important Notices for Medical Treatment

I. The insured must receive treatment in a designated or recognized medical organization by the insurer, except for first-aid and critical patients, but once the situation of the insured gets stabilized after first-aid, the insured shall be transferred to a medical organization designated or recognized by the insurer.

II. If the insured have to transfer to another hospital due to the limitation of medical treatment conditions, the consultation report and hospital transfer certificate issued by the personnel of doctor-in-charge rank above of transferring out hospital are required and the transfer shall be approved by the insurer.

Provision XV Policy Alteration

Upon conclusion of the Contract, contract contents shall not be changed during the insurance term.

Provision XVI ?Handling of Surrender and Cancellation by the Applicant

Upon conclusion of the Contract, the applicant shall not request to rescind the Contract during the insurance term.

Provision XIII ?Settlement of Dispute